// noiseNotes from
IT, AI, product, leadership, and the gap between how technology is supposed to work and how it actually does.
Notes from
the field
IT, AI, product, leadership, and the gap between how technology is supposed to work and how it actually does.
April 29, 2026 · 7 min read
SaaS
Strategy
The UI was the moat
Salesforce announced Headless 360 with the tagline 'No browser required. Our API is the UI.' The UI was the moat for most SaaS products. When agents take the UI off the table, companies discover whether they have anything durable underneath.
April 16, 2026 · 12 min read
AI
Workplace
GenAI in the Workplace: What Actually Works
Everyone adopted GenAI. Almost nobody is getting the returns they expected. The gap comes down to how organizations deploy it, measure it, and whether they have built the courage to let it change anything real.
April 4, 2026 · 13 min read
AI
Enterprise Strategy
The AI Production Gap: Why Enterprises Stall Between Strategy and Systems
Most enterprises have an AI strategy. Very few have AI in production. The gap between the two isn't a technology problem — it's an engineering and trust problem that no amount of prompt tuning will close.February 5, 2026 · 13 min read
AI
Governance
A Constitution You Can Run: Building Governable Agents for Real Work
A simple test for any agentic system is this: could you defend its output in a meeting where money, compliance, or real operational risk is on the line?July 1, 2025 · 10 min read
AI
Business Models
Agentic AI and the Future of SaaS Business Models
How agentic AI (AI that can take autonomous actions to accomplish goals) is fundamentally disrupting traditional SaaS business models.May 9, 2025 · 17 min read
AI
Critical Thinking
Show Me the Code: Why We Must Reclaim Critical Thinking in the Age of GenAI
Show Me the Code isn’t just for devs, it’s a call for real substance in a world flooded with AI-generated fluff. This post dives into why critical thinking, research, and real-world experience matter now more than ever.April 30, 2025 · 32 min read
Leadership
AI
Leading IT in the AI Era: How to Build a Frontier Firm
How AI is reshaping IT leadership. Discover the three shifts powering Frontier Firms — and how to lead with vision and courageApril 18, 2025 · 5 min read
AI
IT Architecture
From Static Systems to Smart Agents: The New IT Operating Model
The shift from static systems to autonomous agents is a fundamental change in how IT operates.April 16, 2025 · 15 min read
IT Architecture
Strategy
IT Stack Design in the Political Landscape of Today
Tech planning, exit scenarios and risk management was always important, but today's geopolitical tensions make it even more critical.April 14, 2025 · 21 min read
AI
ITSM